Terms and
Conditions

1. Terms

By accessing this web site, you are agreeing to be bound by these
web site Terms and Conditions of Use, all applicable laws and regulations,
and agree that you are responsible for compliance with any applicable local
laws. If you do not agree with any of these terms, you are prohibited from
using or accessing this site. The materials contained in this web site are
protected by applicable copyright and trademark law.

2. Use License

Permission is granted to temporarily download one copy of the materials
(information or software) on Clean2Let Cleaning Services’s web site for personal,
non-commercial transitory viewing only. This is the grant of a license,
not a transfer of title, and under this license you may not:
modify or copy the materials;
use the materials for any commercial purpose, or for any public display (commercial or non-commercial);
attempt to decompile or reverse engineer any software contained on Clean2Let Cleaning Services’s web site;
remove any copyright or other proprietary notations from the materials; or
transfer the materials to another person or “mirror” the materials on any other server.
This license shall automatically terminate if you violate any of these restrictions and may be terminated by Clean2Let Cleaning Services at any time. Upon terminating your viewing of these materials or upon the termination of this license, you must destroy any downloaded materials in your possession whether in electronic or printed format.

3. Disclaimer

The materials on Clean2Let Cleaning Services’s web site are provided “as is”. Clean2Let Cleaning Services makes no warranties, expressed or implied, and hereby disclaims and negates all other warranties, including without limitation, implied warranties or conditions of merchantability, fitness for a particular purpose, or non-infringement of intellectual property or other violation of rights. Further, Clean2Let Cleaning Services does not warrant or make any representations concerning the accuracy, likely results, or reliability of the use of the materials on its Internet web site or otherwise relating to such materials or on any sites linked to this site.

4. Limitations

In no event shall Clean2Let Cleaning Services or its suppliers be liable for any damages (including, without limitation, damages for loss of data or profit, or due to business interruption,) arising out of the use or inability to use the materials on Clean2Let Cleaning Services’s Internet site, even if Clean2Let Cleaning Services or a Clean2Let Cleaning Services authorized representative has been notified orally or in writing of the possibility of such damage. Because some jurisdictions do not allow limitations on implied warranties, or limitations of liability for consequential or incidental damages, these limitations may not apply to you.

5. Revisions and Errata

The materials appearing on Clean2Let Cleaning Services’s web site could include technical, typographical, or photographic errors. Clean2Let Cleaning Services does not warrant that any of the materials on its web site are accurate, complete, or current. Clean2Let Cleaning Services may make changes to the materials contained on its web site at any time without notice. Clean2Let Cleaning Services does not, however, make any commitment to update the materials.

6. Links

Clean2Let Cleaning Services has not reviewed all of the sites linked to its Internet web site and is not responsible for the contents of any such linked site. The inclusion of any link does not imply endorsement by Clean2Let Cleaning Services of the site. Use of any such linked web site is at the user’s own risk.

7. Site Terms of Use Modifications

Clean2Let Cleaning Services may revise these terms of use for its web site at any time without notice. By using this web site you are agreeing to be bound by the then current version of these Terms and Conditions of Use.

8. Governing Law

Any claim relating to Clean2Let Cleaning Services’s web site shall be governed by the laws of the great state of Texas without regard to its conflict of law provisions.

General Terms and Conditions applicable to Use of a Web Site.

 

Terms of Business

Service

Cleaners are responsible to conduct only services detailed in our initial cleaning agreement. Any additional service could be provided only after it has been agreed with the company.

Complaints and refunds

If the customer wishes to notify us about something that has been done incorrectly, they can do so by speaking to our operations manager. Any complaints will be considered and our cleaners will return to the property free of charge if complaint is justified. There are no refunds on any payments made, it is up to our discretion based on individual situation whether we offer to correct the work free of charge or offer a discount.

Damages

In the event of damage or breakage the customer must inform us as soon as possible but no later than 48 hours from the cleaners’ visit. We would request that proof is presented that our cleaner is responsible for the damage.

Call Out Fees

A call out fee can be defined as a journey that any of our team make to a destination where no invoice-able cleaning or laundry service is carried out.

When the check out time has been communicated incorrectly, the customer will be subject to a £10 call out fee. It is the customer’s responsibility to arrange access to their property. If on the day of the cleaning, the property is inaccessible or there is any obstruction to entry, the customer is subject to a £10 call out fee.

Holiday Period Rates

Cleans will be charged at a rate of 1.5x the normal rate on the following dates: December 24th/ 25th/26th/31st and January 1st. This revised fee is per service provided: (1.5 x normal cleaning fee) + (1.5 x normal laundry fee).